An on-call service is available 24 hours a day, every day of the year, and is supported by monitoring tools for the various Dalenys services and banking networks.
In case of a suspected incident, the SRE and Operations teams are mobilized for a quick investigation, and if necessary, a communication is triggered on the Dalenys status page: https://status.dalenys.com/ .
You have the possibility to subscribe on this page to receive notifications in case of detection of a possible incident and its evolution.