Report Creator is a tool that allows you to easily export reports related to your payment activity from your Cockpit interface. It allows you to:
- Track your detailed settlements (Settlement Report)
- Analyze your processed transactions (Processing Activity)
- Access your financial transfer flows (FT Report)
- Export these reports in CSV or Excel format for external processing
- Etc.
Logging into your merchant area in Cockpit
Go to https://payment.dalenys.com/cockpit/ and log in with your credentials.
Once logged in, go to the “Report” tab in the main menu. Then click on “Generated reports” and select “Create a report” to generate a new file.
On this page, you can view the list of previously generated exports:
Steps to Create a Report
1. Select the Report Type
In the "Type" field, choose the desired report from the available options:
Settlement Report: details of reconciled transactions
Dispute Report: details of chargebacks and financial movements related to disputes
Processing Activity: complete list of processed transactions
FT Report: flow of fraudulent transactions
Other types of reports may also be available depending on the features activated on your account.
2. Name the Report
You can assign a custom name to your report to easily identify it later in the export history.
3. Enter an Email Address (Optional)
Before generating the report, you can enter an email address in the designated field. You will receive a notification as soon as the file is ready for download. This allows you to avoid monitoring the interface while the report is being generated, especially for large files.
You also have the option to automatically receive your reports (Settlement, Processing, FT Report…) at a defined frequency, daily, weekly, or monthly, by selecting "Yes" in the corresponding setting.
4. Define the Date Range
Use the "Start date" and "End date" filters to set the reporting period.
For a Settlement Report, the selected dates correspond to the "transfer date" (payout date).
- For a Processing Activity, Dispute Report, or FT Report, the dates refer to the "operation date" (the actual date of the transactions).
5. Enter the Identifier
Client ID: an identifier that groups all UDV accounts linked to the same client under a common reference.
Identifier: the unique reference for each UDV. A UDV is an internal unique identifier assigned to each sub-account associated with a client.
Note: The names of the identifiers can be found in the "Account" menu, for example:
6. Configure Advanced Filters (Optional)
For a Settlement Report, Processing Report, or FT Report, default columns are pre-configured to simplify your experience. However, depending on the report type, you can further refine the results by filtering, for example, by ARN, Card Bank, Transfer Reference, etc.
If needed, you can find the list of available export columns in out technical documentation:
https://developer.dalenys.com/ui/developer-doc/report.html#types-of-reports
7. Launch the Generation
Click on "Generate report". The report will be prepared and will appear in the "Generated reports" tab.
8. Download the Report
Once the report is generated, it will be available for download from the "Generated reports" tab. You can download it in CSV format.