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General information: If you are not the legal representative, you can ask them for a mandate to carry out these procedures. The documents to download (Modification Request Form) are in PDF format. |
Q1: How do I change my bank details IBAN?
To modify your IBAN, you must complete and submit a request via the dedicated contact form.
Make sure to:
- Go to the contact form.
- Fill in the title and description of your request, including the new IBAN.
- Attach the IBAN signed by the company's legal representative, as well as the duly completed and signed Modification Request Form.
- Enter your professional email address.
- Indicate your company name (as it appears on your invoice).
- Select the desired modification type.
- Specify the collection account(s) concerned (UDV).
Q2: What documents are required for a IBAN change?
You will need to provide:
- The IBAN signed by the company's legal representative.
- The Modification Request Form, duly completed and signed by the legal representative.
Q3: What happens after I send my request?
A confirmation will be sent to you once the change is effective. You will receive feedback from our Compliance department directly in response to your initial request, whether it's a validation or a request for additional documents.