Change My E-commerce Website URL or my Bank Statement Descriptor – Large accounts assistance

General Information:

If you're not the legal representative, you can ask them for a mandate to carry out these procedures.
The documents to download (Modification Request Form) are in PDF format.

Q1: What's the procedure to modify the URL or bank statement descriptor?

For these modifications, you'll need to follow the steps below via the contact form:

Open the the contact form.
Enter your professional email address.
Enter your company name as it appears on your invoice.
Choose the type of modification you wish to make.
For a bank statement descriptor change, specify the collection account(s) concerned (UDV)
Fill in the title and description of your request, including any specific instructions or desired dates.
It's essential to attach the Modification Request Form, duly completed and signed by the current legal representative.

You must provide the Modification Request Form, duly completed and signed by your company's legal representative.

Your request will be verified and processed by our compliance. A confirmation will be sent to you by email as soon as the change is effective.